Returns & Exchanges

Return Policy

Online purchases must be returned within 30 days of purchase must be new, unused, and contain all original packaging and accessories.

Once your return is received and inspected by the our customer service (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or PayPal account within 7 days.

If you wish to exchange a product, you must go online and reorder, and process the original item as a return.

Customers are responsible for shipping costs unless the product is defective or an error has occurred when fulfilling the order.

To Process a Return:

  1. First, email Customer Service at customerservice@boomerangtool.com or call 909-923-7800 to receive an RMA number. This number is valid for 30 days.
  2. Package your Boomerang Tool product for shipping and label it with the following address: Boomerang Tool Attn: Returns P.O. Box 9088 Ontario, CA 91762 USA
  3. Write the RMA number legibly on the outside of the box.
  4. Ship your package by whichever carrier you prefer, though we recommend using a service that allows tracking or delivery confirmation.

Credit Card Refunds

  • All credit card purchases will be refunded to the original credit card used to make the sale.
  • Once your return is received and inspected (usually within 72 hours of receipt), a refund will be processed and a credit applied to your credit card within 7 days.
  • Please note that depending on your credit card company, it may take an additional 2-10 business days after the credit is applied for it to post to your account.

Get In Touch

Feel free to contact us by phone at (909) 923-7800 or contact us using the form below and we will get back to your shortly. Thank you for your interest in Boomerang Tool Company products!

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Read Our Reviews

Let customers speak for us

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boomerangtool

GIFT

Is It Spring Yet?

I can't wait to hit the streams....and to put this Boomerang thingy to work :)
I can tell already that it will come in real handy.

Just what I needed

I bought this to go with my donmar pliers and it works great.

pro-pliers

second set that I bought my guide on a charter was so impressed I gave him the pliers and had to replace them I would like to have been able to just replace pliers as I still have whistle and snips from first set great product and always close at hand with the tether so I gets used lots

Fantastic for the kayaker

I can’t get enough of this little tool. I’ve been using them for years now. They hold up well in Saltwater conditions while fishing from a kayak. I’m pretty rough on my gear and these hold up well over a year.