Warranty & Lifetime Service
Boomerang Tool Warranty Policy
Your Boomerang Tool Company product is a precision device and if your purchase from www.boomerangtool.com fails at any time within one year from date of purchase Boomerang Tool Company will replace your product with an equal model. Boomerang Tool Company does not offer refunds past 30 days of purchase, see returns policy. If at anytime after the warranty period your product fails to perform KEY-BAK offers a Lifetime Service Policy.
Lifetime Service Policy
The Boomerang Tool Company Lifetime Service Policy applies to all USA made Boomerang Tool Company retractable reels and zingers only. To service your Boomerang Tool Company retractable reel simply ship us your reel along with this service form and $4.00 per serviced product ($7.00 outside U.S., credit card only) for return postage, Boomerang Tool Company does not cover shipping cost. Boomerang Tool Company will repair or replace your reel with an equal model and ship it back to you.
Boomerang Tool Company recommends that you obtain a tracking number, as Boomerang Tool Company will not be able to confirm receipt of your returned Product. You will be responsible for any damage or missing shipments during the return.
To Process Service
Package your Boomerang Tool Company retractable reel for shipping and label it with the following address: Boomerang Tool Company Attn: Service P.O. Box 9088 Ontario, CA 91762 USA
Get In Touch
Feel free to contact us by phone at (909) 923-7800 or contact us using the form below and we will get back to your shortly. Thank you for your interest in Boomerang Tool Company products!